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Job Summary:
The Automation Business Analyst will be part of ours client Digital Enablement Office, dedicated to the Business Optimization Team and automation/optimization projects while maintaining a dotted line to the Business Relationship Team and BA Leader. This role is multifaceted and combines working with varying business customers, IT support functions (Applications, Infrastructure, Security, Services) and with external vendor/delivery teams. The role’s primary functions are:
Qualifications:
Automation Business Analyst
Overland Park, KansasJob Summary:
The Automation Business Analyst will be part of ours client Digital Enablement Office, dedicated to the Business Optimization Team and automation/optimization projects while maintaining a dotted line to the Business Relationship Team and BA Leader. This role is multifaceted and combines working with varying business customers, IT support functions (Applications, Infrastructure, Security, Services) and with external vendor/delivery teams. The role’s primary functions are:
- Educate our customers on our technology capabilities for all engagements (and primarily while discussing their processes - the art of possible)
- Develop business requirements for automation opportunities/solutions through collaboration and thorough analysis with core stakeholders
- Conducting/leading meetings for identifying/vetting/qualifying use cases
- Discussing or showing the business the art of what’s possible during process discussions
- Facilitating the assessment of efficiency & value in use cases
- Partnering with the business stakeholders on approved opportunities
- Support the BOT Technical Manager and other Digital Office transformation projects in the design and testing of solutions to address the business requirements of specific projects
- Experience with and serving as a liaison between the business area/market sector and technical professionals through which business requirements for Automation use cases can be generated.
- Preparing materials and leading meetings with representatives from various business units and back office functions (HR, IT, Finance, etc.) to discuss use cases, document business requirements, map the current state business processes & metrics, and develop value estimates for BOT use cases. Includes all artifacts needed to support these functions (PDDs, process maps, etc.)
- Drive the assessment of specific automation & process use cases and garner agreements around process standardization and/or development of a process change implementation roadmap around the specific use case(s). Includes assessing enterprise potential and scalability of use cases and solutions for maximum value impact.
- Collaborate on and review project/delivery plans with our program manager in conjunction with the project management functions to ensure that business requirements are being met.
- Partner with business stakeholders and BOT Leader to prioritize automation use cases and to maintain the automation opportunity pipeline.
- Drive the adoption of best practices around the business analysis and opportunity qualification approaches
- Support the BOT Leader in assessing each business case submitted for automation and by providing data to support the Return-on-Investment evaluation of the business case.
- Drive education of the BOT lifecycle and engagement model with the businesses to promote the automation process (intake, requirements, qualification, ROI analysis, development, delivery, support).
- Keen analytical and problem-solving capabilities with demonstrated ability to present business requirements to technical and non-technical audience as well as prepare clear and concise written/digital documentation.
- Able to work in a fast-paced environment, handling multiple priorities and efficiently working to prioritize the requests from stakeholders.
- Financial acumen to facilitate the development and assessment of business case value.
- Experience working with global and virtual teams.
- Bring a ‘best practice’ approach to the work and the team with an eye for optimizing operations and advocate for digital work, digital workforces, and solutions
- Partner and synergize with the BRM team to ensure they’re apprised of our work and that our BAs are leveraging standardized frameworks and best practices from them where applicable
Qualifications:
- Relationship builder – we need someone that can gain the trust of our business partners and be a conduit for engagement. We’re looking for someone beyond a transactional level.
- 5+ years of relevant work experience as a business analyst. Includes developing business requirements for process transformation projects across multiple business units at enterprise level
- E&C industry a bonus
- 3+ years of experience facilitating meetings and driving collaboration/agreements with business leaders/stakeholders around process standardization and automation potential/roadmaps
- 5+ years of demonstrated experience in the understanding of workflow-based logic and ability to illustrate a documented process description as a workflow diagram
- Excellent MS Office skills including MS Visio and other flow-charting tools.
- Demonstrated experience in developing business cases and participated/led at least 5 full lifecycle automation and/or process transformation projects
- Manage change, ambiguity and complexity with ease
- Able to prioritize and work on multiple projects concurrently and efficiently
- Strong interpersonal, presentation, written communication and facilitation skills
- Experience with AI, ML, Document Automation, Process and Task Mining (Comms mining a plus)
- High-level understanding of some of the key process areas in the E&C industry (e.g. Bid, Design, Construction, Supply Chain, and back office functions such as Finance, HR, IT)
- Strong understanding/experience with the UiPath Platform