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Key Responsibilities
Senior User Experience Designer
St.Laurent, QCKey Responsibilities
- Provide estimates for user experience design work required for each project/product roadmaps.
- Enable a strong community of practice by fostering creativity, innovation, user research, usability, continuous improvement and return on investment among other UX team members.
- Evaluate technical skills and competencies of other UX team members;discuss in 1-1 potential growth and development; provide feedback to manager for yearly talent evaluation.
- Evaluate UX team skillset diversity in order to conduct hiring process and onboarding of new team members.
- Collaborate as OneCAE and share knowledge or best practices with other UX related groups in other business units (Aviation, D&S, Digital Accelerator, etc.)
- Help the design team growth and be advocate for customer/user experience, user research and testing methodologies through all business departments.
- Be an influential voice internally and with our customers; true understanding of end user and training needs.
- Provide UX direction and lead design concepts, workshops (internal and with customers), for a variety of training contexts: adaptive learning, screen-based simulation, augmented reality, virtual reality voice interaction, physical patient simulators, ultrasound simulators, surgery simulators, etc.
- Map and understand the customer journeys, our competitors and key industry interactive trends to help inform of the right potential solutions.
- Work into a collaborative culture of product teams with Marketing Product Managers, Product Owners and Engineers.
- Articulate and present the user related challenges, design journeys and the recommended design solutions to product teams, subject matter experts and customers.
- Assist with product vision pitches - documents and presentations.
- Identify and participate in technical conference presentations or academic courses related to user experience around healthcare training to showcase our work and challenges outside the organization
- You have designed user-centered applications and know how they fit into larger customer journeys.
- Solid experience in both UX design; bonus points for training or medical oriented application design.
- A complex problem solver. You’re great at asking questions to customers and team members to ensure we’re focussed on the right training objective to be solutioned.
- An active player into the growth of UX/UI design teams previously.
- You can translate highly complex requirements into design specifications.
- Proficient with creative workflows and the latest tools including: Sketch; Invision or Abstract.
- You love to learn and teach. You carry no ego and no sense of entitlement.
- A confident English communicator (written and verbal) both internally and to customers.
- Self motivated and ambitious with a desire to work smarter and efficiently.
- Have launched at least one digital product before and understand why it failed/succeeded.
- 8+ years experience working within an application design Agile environment, or similar highly complex technological products requiring fast study; thinking and action.
- Education in System Design Engineering, Software Engineering, Human Computer Interaction, or equivalent experience