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Sr. Project Manager

Montreal, QC
  • Responsible for leading teams to deliver projects including management of resources, schedules, financials and  control guidelines throughout the full  project delivery life cycle;
  • This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery;
  • The Senior Project Manager has the authority to run the project on a day-to-day basis, ensuring that the project produces the required deliverables of quality, within the specified constraints of time and cost to achieve the potential benefits defined in the business case;
  • Manage a portfolio of complex initiatives that span one or multiple lines of business;
  • Provide on-site project management support to meet project goals as stated by the Service Management Initiative;
  • Manage all aspects of multiple related projects to ensure the overall program is aligned to, and directly supports, the achievement of strategic and tactical objectives;
  • Report on project success criteria results, metrics, test and deployment management activities;
  • Manage the day-to-day project activities and chair the project management team meetings;
  • Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across different levels of management;
  • ;Understand interdependencies between technology, operations and business needs;
  • Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices for IT Service Management;
  • Manage project scope and changes;
  • Support formal/informal schedules to manage the engagement;
  • Develop and manage all aspects of project and program engagement including planning, external vendor relationships, communications, resources, budget, changes, risks and issues;
  • Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables;
  • Define success criteria and disseminate them to involved parties throughout project and program life cycle;
  • Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards;

  • Bachelor’s Degree in Business or Engineering background or equivalent;
  • 10+ years of project management experience, including tracking and planning projects;
  • 8+ years of experience working with business stakeholders within a cross-functional matrix environment;
  • 1+ years of previous experience with gathering and documenting requirements from the client/business; 
  • 3+ years of experience with full product lifecycle, including understanding of development lifecycle and various technology methodologies that support that lifecycle;
  • Intermediate level of proficiency with Excel, Visio, PowerPoint,  Visio) ServiceNow;
  • Experience presenting to stakeholders and/or Senior Leadership; 
  • Solid experience in Project Management Methodologies, Agile, SCRUM;
  • Superior leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations;
  • Self-motivated and decisive, with the ability to adapt to change and competing demands;
  • Experience in successfully leading projects and programs to completion, on-time, on-schedule and within budget;
  • Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance;
  • Strong experience and demonstrated communication skills, both written and oral, presenting to executive sponsors, technical and non-technical staff, including all levels of management; 
  • Experience influencing and gaining buy-in from executive sponsors, team members, stakeholders and peers;
  • Experience working both independently and in a team-oriented, collaborative environment;
  • Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities;
  • Technically competent with various software programs, 
  • Must be able to learn, understand and apply new technologies;
  • Support diverse and inclusive work environment.
  • Excellent verbal and communication skills. 


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