Administrative Support

Aversan Inc. (www.aversan.com) is a trusted multi-service engineering and electronics manufacturing company. Aversan delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space industries.

We are currently seeking a qualified Administrative Support. The role involves providing administrative support for customer training programs by coordinating logistics, maintaining accurate records, and ensuring timely certification. It also includes managing communications, handling JIRA requests, and prioritizing tasks to meet customer expectation.

Location: Toronto, ON
Job Type: Fully On-site

Responsibilities

• Responsible for booking hotel accommodation for our training sessions and ensuring that the invoicing is consolidated every month.
• Plan and coordinate all Secondary training for customer and ensure that all associated certificates and TMS record updates are up to date.
• Audit, and cross-check customer completed course files to ensure they are accurate and complete.
• Issue certificates when all files are cross-checked, ensuring that all students have attended both the theory and practical portions of the course.
• Monitor and execute JIRA ticket requirements from customer.
• Point of contact and provide administrative support for customer training requirements.
• Prioritize daily duties to meet customer expectations and requirements according to the policy manual, and processes.

Basic Qualifications

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks and meet deadlines.
• Familiarity with office administration processes and procedures.
• Ability to work well under pressure in a fast-paced environment.
• Strong customer service orientation.