IT ASSET & CONFIGURATION MANAGER

Aversan Inc. (www.aversan.com) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace.  We are currently seeking a qualified IT Asset & Configuration Manager to work on leading edge technology products. The successful candidate for this position will be a part of highly motivated and highly technical work environment that feeds off the collective energy of a team-oriented workplace.

Location: Toronto, ON (Hybrid)
 

RESPONSIBILITIES

• Accountable for the Configuration and Asset Management operation (strategy, people, process/policy and tools).
• Making sure that assets are uniquely identified according to naming conventions.
• Proposing and agreeing interfaces with change management, problem management, network management, release management, computer operations, logistics, finance and administration functions.
• Develop and maintain the configuration management process in collaboration with your other IT business stakeholders.
• Review the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.
• Control and manage the database, and perform change evaluation based on information received assessing quality of requests for change (RFC) to the CMDB.

BASIC QUALIFICATIONS

• Relevant IT technical field and service management experience.
• Must have experience in leading in Service Asset and Configuration Management in a challenging environment.
• Must have experience with IT Service Management toolsets (e.g. Service Now, Microsoft SCCM).
• Current experience of assets and CMDB models and methodology.
• Must have experience and strong subject matter expertise with IT Service Management processes including Configuration, Change, Incident, Problem and Release Management.
• Must have database design and architecture experience.
• Specialized knowledge of defining, documenting and implementing Asset Management and Configuration Management processes for both hardware and software CIs.
• Well-versed on ITIL Service Lifecycle Management Processes - ITIL v3 certification.
• Experience with working across a complex multi supplier environment to achieve desired results.
• Understanding of service organizations and the impact of deployment on CMDB.