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We pride ourselves on developing long term relationships with our customers, providing support for equipment throughout its design life and often beyond. Our team provides supportability and support solutions to projects, sales and technology teams.
Required skills:
• At least three years' experience producing S1000D compliant data modules ideally for maritime equipment, and preferably produced and maintained within a Common Source Database (CSDB) system
• At least three years' experience of using Microsoft Word to produce technical publications, including operating manuals (or user guides), and maintenance manuals, preferably in Defence
• At least three years' experience of writing technical descriptions, equipment operating procedures, maintenance procedures (including diagnostic maintenance procedures, routine maintenance schedules and procedures, and remove and install procedures), and illustrated lists of parts
• At least three years' experience of using graphics packages such as MS Visio, and Corel Draw, to produce illustrations for use in MS Word documents
• At least three years’ experience using graphics packages such as Iso Draw, to produce illustrations for use in S1000D data modules
• At least five years’ experience in operating, maintaining, or technically supporting equipment, preferably in the defence environment
• Experience compiling S1000D data modules into print-based documents and/or Interactive Electronic Technical Publications (IETPs) / Interactive Electronic Technical Manuals (IETMs)
Experience that is considered an asset:
• experience writing technical publications in the Canadian Defence environment (such as Canadian Forces Technical Orders (CFTOs) or IETPs / IETMs)
• experience compiling S1000D data modules in to print-based documents and/or IETPs / IETMs
• experience writing technical publications in the Canadian Defence environment (such as Canadian Forces Technical Orders (CFTOs) or IETPs / IETMs)
• experience compiling S1000D data modules in to print-based documents and/or IETPs / IETMs
Personal Attributes
In order to achieve your personal and professional goals, you will:
• Display excellent interpersonal skills with a talent for rapidly building rapport with a broad range of internal and external customers from diverse backgrounds.
• Work to resolve conflict wherever it arises, promoting harmony within the team.
• Possess excellent communication skills and display the empathy and skill to adapt your communication style in response to others' needs.
• Be capable of providing mentorship and guidance to less experienced co-workers.
Technical Author
Dartmouth, Nova ScotiaSenior Technical Author
Dartmouth, Nova Scotia
We pride ourselves on developing long term relationships with our customers, providing support for equipment throughout its design life and often beyond. Our team provides supportability and support solutions to projects, sales and technology teams.
Required skills:
• At least three years' experience producing S1000D compliant data modules ideally for maritime equipment, and preferably produced and maintained within a Common Source Database (CSDB) system
• At least three years' experience of using Microsoft Word to produce technical publications, including operating manuals (or user guides), and maintenance manuals, preferably in Defence
• At least three years' experience of writing technical descriptions, equipment operating procedures, maintenance procedures (including diagnostic maintenance procedures, routine maintenance schedules and procedures, and remove and install procedures), and illustrated lists of parts
• At least three years' experience of using graphics packages such as MS Visio, and Corel Draw, to produce illustrations for use in MS Word documents
• At least three years’ experience using graphics packages such as Iso Draw, to produce illustrations for use in S1000D data modules
• At least five years’ experience in operating, maintaining, or technically supporting equipment, preferably in the defence environment
• Experience compiling S1000D data modules into print-based documents and/or Interactive Electronic Technical Publications (IETPs) / Interactive Electronic Technical Manuals (IETMs)
Experience that is considered an asset:
• experience writing technical publications in the Canadian Defence environment (such as Canadian Forces Technical Orders (CFTOs) or IETPs / IETMs)
• experience compiling S1000D data modules in to print-based documents and/or IETPs / IETMs
• experience writing technical publications in the Canadian Defence environment (such as Canadian Forces Technical Orders (CFTOs) or IETPs / IETMs)
• experience compiling S1000D data modules in to print-based documents and/or IETPs / IETMs
Personal Attributes
In order to achieve your personal and professional goals, you will:
• Display excellent interpersonal skills with a talent for rapidly building rapport with a broad range of internal and external customers from diverse backgrounds.
• Work to resolve conflict wherever it arises, promoting harmony within the team.
• Possess excellent communication skills and display the empathy and skill to adapt your communication style in response to others' needs.
• Be capable of providing mentorship and guidance to less experienced co-workers.