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Digital Performance Analyst

St Laurent, QC
Digital Performance Analyst
Your Role & Main Responsibilities:
  • Be a contributor to the Digital Strategy Provide key insights reports to enable project managers to optimize their client applications and improve customer experience;
  • Build dashboards and use appropriate visualizations to showcase KPIs and track progress; Act as a leader in the definition, implementation and maintenance of key performance indicators; Work with data engineers to provide data requirements and structure information in a consumable fashion by the business; Analyze behavioural data and encourage cross functional team to leverage this information to enable a better client experience; Be an inspirational and motivational colleague
  • Share knowledge with team members & participate in various learning
  • Bilingualism preferred Must be fluent in English
  • Contribute to the collaborative and stimulating work environment
  • Be a change agent & Agile mindset promoter Be connected to the industry to know tendencies and suggest innovative ideas

Your Qualifications
  • Excellent technical and analytical skills with a minimum of 2 years experience in relevant role (analytics, data science, marketing, etc)
  • Experience using web analytics tools such as Heap Analytics, Google Analytics, Facebook Analytics, etc. to analyze digital experiences, find opportunities, and make recommendations to product teams
  • Proficiency creating SQL queries and using PowerBI
  • Comfort cleaning and analyzing large data sets with appropriate data technologies (e.g., SQL)
  • Strong experience in analytical business decision-making, data analytics, and statistics
  • Experience in developing customer experience solutions (dashboards, KPI, scorecard) Soft skills Demonstrated strength in taking action on ideas and opportunities before being asked or forced to by events
  • High level of accuracy, attention to detail and ability to learn new technologies and tools quickly
  • Ability to exercise flexibility and operate independently in an agile environment Ability to articulate complex problems and concepts to a business audience
  • Strong organizational skill and able to work under pressure
  • Positive attitude towards accepting additional challenges and assignments Experience in data warehouse design and implementation with an emphasis on data preparation
  • Excellent French-English written and verbal communication skills

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