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Technical Project Manager

Montreal, QC
Responsibilities:
 
  • Manage a portfolio of complex initiatives that span one or multiple lines of business
  • Provide on-site project management support to meet project goals as stated by the Service Management Initiative
  • Manage all aspects of multiple related projects to ensure the overall program is aligned to, and directly supports, the achievement of strategic and tactical objectives
  • Report on project success criteria results, metrics, test and deployment management activities
  • Manage the day-to-day project activities and chair the project management team meetings
  • Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across different levels of management
  • Understand interdependencies between technology, operations and business needs
  • Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices for IT Service Management
  • Manage project scope and changes
  • Support formal/informal schedules to manage the engagement contract
  • Develop and manage all aspects of project and program engagement including planning, external vendor relationships, communications, resources, budget, changes, risks and issues
  • Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
  • Define success criteria and disseminate them to involved parties throughout project and program life cycle
  • Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards
 
Qualifications:
 
  • Solid experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
  • Superior leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
  • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
  • Self-motivated and decisive, with the ability to adapt to change and competing demands
  • Experience in successfully leading projects and programs to completion, on-time, on-schedule and within budget
  • Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
  • Strong experience and demonstrated communication skills, both written and oral, presenting to executive sponsors, technical and non-technical staff, including all levels of management
  • Experience influencing and gaining buy-in from executive sponsors, team members, stakeholders and peers
  • Experience working both independently and in a team-oriented, collaborative environment
  • Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
  • Technically competent with various software programs, including but not limited, to Microsoft Office (Word, Excel, PowerPoint, Visio), Clarizen and ServiceNow
  • Must be able to learn, understand and apply new technologies
  • Support diverse and inclusive work environment
 
Required qualifications:
 
  • Bachelor’s Degree in appropriate field of study or equivalent work experience
  • 10+ years of project management experience, including tracking and planning projects
  • 8+ years of experience working with business stakeholders within a cross-functional matrix environment
  • 1+ years of previous experience with gathering and documenting requirements from the client / business
  • 3+ years of experience with full product lifecycle, including understanding of development lifecycle and various technology methodologies that support that lifecycle
  • Intermediate level of proficiency with Clarizen, Excel, Visio, PoweResponsibilities:
     
  • Manage a portfolio of complex initiatives that span one or multiple lines of business
  • Provide on-site project management support to meet project goals as stated by the Service Management Initiative
  • Manage all aspects of multiple related projects to ensure the overall program is aligned to, and directly supports, the achievement of strategic and tactical objectives
  • Report on project success criteria results, metrics, test and deployment management activities
  • Manage the day-to-day project activities and chair the project management team meetings
  • Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across different levels of management
  • Understand interdependencies between technology, operations and business needs
  • Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices for IT Service Management
  • Manage project scope and changes
  • Support formal/informal schedules to manage the engagement contract
  • Develop and manage all aspects of project and program engagement including planning, external vendor relationships, communications, resources, budget, changes, risks and issues
  • Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
  • Define success criteria and disseminate them to involved parties throughout project and program life cycle
  • Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards.

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