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IT Technical Analyst

Burnaby, BC

IT TECHNICAL ANALYST

Aversan Inc. (www.aversan.com) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace.  We are currently seeking a qualified IT Technical Analyst to work on leading edge technology products. The successful candidate for this position will be a part of highly motivated and highly technical work environment that feeds off the collective energy of a team-oriented workplace.

Title: IT Technical Analyst
Location: Burnaby, BC

Work Model: Onsite


Knowledge of Active Directory

Ability to react to high-priority requirements with little or no notice, providing clear documentation and follow-through
Ability to balance priorities and work alone or as part of a team equally well Ability to travel to office for on-site support, as needed Ability to work under minimal supervision
Good organization skills with attention to details Ability to document solutions
Good verbal and written communication skills Excellent time management skills
Basic understanding of IT enterprise infrastructure such as networks, systems, telephony and storage and the interrelationships between the components
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form



Preferred Qualifications

Certifications in Windows system management is a plus Formal Windows class-room training and certifications Microsoft technologies desired At least one desktop certification such as A+, CCNA/CCNE, MCSE, MCSA, MTA desired ITIL certification desired Experience with ServiceNow or similar ticketing system is preferred


 

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