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Tools Support Analyst

Toronto, ON
Aversan Inc. is a multi-service engineering firm specializing in design, build, testing, certification, and support services for embedded flight and rail systems & software, health technology, and advanced IT.


  • Improve the company’s engineering tools and help reshape the process;
  • Support the initiatives enabling tooling practice improvements for the Engineering Environment;
  • Experience with Amazon Web Services automation, deployment, and support;
  • Experience with software configuration management and orchestration tools Puppet, Ansible, Terraform, and Docket;
  • Atlassian suite Administration for JIRA, Bit bucket/Git, Bamboo, and Confluence products and plugins;
  • Atlassian plugin development experience;
  • JIRA expertise in customizing workflows, screen, permission, and notification schemes, field configurations;
  • Tooling improvement development (Python, C++, Java, DB Administration, HTML, JavaScript, Powershell, Bash);
  • Willing and able to be hands-on when working with the team;
  • Willing and able to push to achieve deadlines and not afraid of thinking outside the box to achieve goals;
  • Diplomatic and capable of working with other staff at all levels of seniority.


Basic Qualifications

  • Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, or equivalent;
  • Experience in all phases of engineering to support ongoing administration of tools environment;
  • Minimum 3 years experience as a Devops Analyst in IaaS, SaaS, and PaaS;
  • Experience with Amazon Web Services automation, deployment, and support;
  • Minimum 3 years JIRA administration experience;
  • Development of custom JIRA projects exhibiting expertise in schemas, workflows, and schemes;
  • Experience with Atlassian plugin development;
  • Knowledge in Agile development, test automation, and latest tooling trends;
  • Knowledge in Linux administration and VMWare administration (vCenter, vSphere);
  • Excellent oral and written communication skills.
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