Location - Montreal (Onsite)
Hardware Quality Assurance Specialist
The quality assurance group develops and maintains a world-class Quality Management System (QMS) to ensure compliance of deliverable products to customers and promotes continuous improvement. As a Hardware Quality Assurance Specialist at Client, your role will be to ensure that quality standards are met, corporate standards are maintained, and product integrity is preserved on the hardware used in flight training devices.
- As a Hardware Quality Assurance Specialist, you will be responsible for the overall compliance and effectiveness of the manufacturing process (inspection of incoming products, final inspection, complete manufacturing cycle including product validations and associated processes).
- Perform the entire audit process – plan an audit, conduct an audit, report/communicate results, and issue corrective actions if necessary. Audits primarily cover internal processes (manufacturing, regulations, internal policies) and external/supplier processes (QMS, design, manufacturing, assembly, testing, inspection).
- Ensure product compliance with design requirements based on a quality plan - develop inspection and testing standards, establish checkpoints, oversee the inspection process, address non-conformities through resolution plans.
- Ensure the maintenance of manufacturing requirements – review, assign responsibility, and determine the material disposition of a non-conformity; conduct investigations to determine root causes and necessary corrective actions for material issues; update/develop standards used to accept/reject parts; implement quality clinics.
- Lead Material Review Board (MRB) meetings and provide necessary recommendations.
- Conduct quality audits in the Production area.
- Validation and verification of manufacturing processes and qualification techniques.
- Deployment of measures in production to generate continuous improvement projects.
- Identify improvement opportunities – analyze data to find recurring problems using problem-solving tools (Ishikawa/Pareto/control charts, etc.); organize product/process improvement sessions.
- College diploma (D.E.C.) in mechanical or electrical engineering (or technical training with equivalent experience).
- 5+ years of experience in a manufacturing environment.
- Experience in internal and external (supplier) audits required.
- Knowledge of ISO 9001:2015 and its principles of quality management.
- Knowledge of manufacturing processes related to mechanical or electrical products (welding, plating, painting, machining, sheet metal, mechanical/electrical assembly, PCB assembly, cable assembly).
- Bilingual (French and English).
- Excellent oral and written communication skills.