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Business Analyst

St. Laurent, QC
Responsibilities
  • Gathering needs for IT solution
  • Inform all stakeholders of any changes brought to the different processes and systems
  • Complete all the documentation needed
  • Participate in system approval tests
  • Refining requirements
  • Designing workflows
  • Problem solving side by side with developers, IT local support and other stakeholders
  • Composing and presenting communications to audiences of varying degrees of technical understanding
  • Liaison with business units and internal stakeholders, from the demand intake up to the hand-off of the solution to the business
  • Work in coordination with the business units and the analytics team in an agile way to deliver on identified initiatives
  • Lead the scoping and prioritization exercise of the initiatives
  • Perform the current state assessment and document future state
  • Experience with CRM project, an asset.
  • Organize meetings with clients and coordinate communications concerning the development tasks and tests
  • Ensure requirement traceability for version deliveries (sprint mode)
  • Carry out functional analyses to identify information, procedures and decision flows
  • Evaluate the procedures and exit methods and propose improvements
  • In cases of integrating systems: define and document interfaces and integration points.

Job qualifications:
 
  • Bachelor’s degree or higher in Computer Science, Business Management, Business Analysis, Finance or related field
  • 3 years of business analyst experience
  • In-depth understanding of organizational data flow and its use in management decision-making
  • Excellent communication skills, both written and verbal, with the capability to manage information, data, and correspondence on multiple levels
  • Strong interpersonal skills with demonstrated ability to work independently and cross-functionally with stakeholders
  • Problem solver with critical thinking skills including an aptitude to adapt to change and thrive in a dynamic organization
  • Highly motivated to work in an open team environment, employing a collaborative, continuous improvement, and innovation mindset
  • Bilingualism (French and English) is required.

Notes: We’re looking for someone who has significant and recent experience* using business analysis techniques within an IT environment, is results oriented, demonstrates teamwork in the pursuit of delivering a project together and has an ability to find solutions to challenges presented by stakeholders.

Location: St. Laurent, QC

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